Westin Long Beach Hotel Hosts Local Businesses and Events in High-Tech Meeting Space Protected by Furman

Competition is stiff among hotels that want to host events and corporate meetings for local businesses. To attract the event planners and meeting managers, the Westin Long Beach Hotel in Long Beach, California, recently transformed its large ballroom into a 4-room convertible space with divisible walls. To further enhance the space, the hotel turned to local integration firm Spinitar to incorporate the latest audio system and technology. According to Rudy Zavala, Associate Systems Designer at the firm, the goal of the installation came down to three things: simplicity, functionality and reliability.

“One big ballroom is great if you want to host large receptions or conferences, but the ability to split the space into four smaller rooms offers the hotel greater revenue opportunities and opens access to smaller parties and budgets,” Zavala explained. “But it’s not as simple as just putting in some convertible walls. Separate rooms mean you need separate audio systems and control interfaces that can also function as a single unit when the room is fully open for a larger event. To do this we used QSC’s Core 500i network audio solution backed by the protection of a BlueBOLT-enabled Furman F1500-UPS to ensure smooth, effortless operation 365 days a year.”

Routing all the power through the Furman UPS boasts multiple advantages. Utilizing the BlueBOLT cloud-based power, energy and network management platform, the device enables Spintar to access the equipment at its power source from anywhere in the world using any Web-enabled device. In case of a locked-up device or system power issue, the integrators can do remote hard resets of the touch panels, amplifiers and network switcher, even the entire QSC system if needed, greatly reducing service calls. This provides efficiency for both the hotel and the integrator, saving them time, money and frustration.

Featuring Furman’s advanced Series Multi-Stage Protection (SMP) surge/spike protection circuit, Extreme Voltage Shutdown (EVS) and Linear Filtering Technology (LiFT), the F1500-UPS provides the hotel with professional-level protection, filtration and backup combined with features engineered specifically for the needs of A/V systems. Fully programmable, the unit features an intuitive LCD front panel interface, which displays valuable system and diagnostic information, such as battery time remaining based on current load and voltage input/output. Additionally, critical load management capabilities allow hotel employees to prioritize allocations of battery power to connected equipment while the unit’s programmable IR blasters provide safe shutdown of remotely based equipment.

“Easy-to-use is an all encompassing term,” Zavala concluded. “This means that guests must be able to walk in to the space and use the system right away, every time. Additionally, the hotel managers and staff should be able to operate the meeting rooms without worrying about complicated technology. The GUI we created for the audio system is a floorplan of the space, with each touch panel opening up to its section of the room, and all the other sections are available by simply flipping to the next page of the interface. This way presenters can quickly use the input panels to hook up a microphone, iPod, or video player to one section or the whole room, while setting volumes for each specific area.”

Best of all, the system is designed to be easy-to-use for the integrators themselves. Incorporating the Furman F1500-UPS into the system simplifies the configuration, ultimately saving Zavala and his team time and money through BlueBOLT remote power management.

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“Mixing-Console-Kings” Educate Customers in Interactive Demo Room Protected by Furman

When Dallas-based Sound Productions, renowned as the “Mixing-Console-Kings,” was designing its state-of-the-art demo room, the goal was simple: create a comfortable environment with an authentic live venue atmosphere. After just 90 days, the room was equipped and operational with some of the hottest sound, lighting and video products on the market, ready to be test driven by anyone who walked through the door. Everything was running smoothly, until it hit them: severe weather in the area could ultimately shut down the show. After little deliberation, they turned to Furman to protect their investment and keep all of the systems operating seamlessly. 

“Originally, we installed a power management system that we quickly lost confidence in. The system failed twice during brownouts, which were common this past spring due to unusually extreme weather in our area. Fortunately, the failures did not occur during business hours,” Sound Productions Vice President of Sales & Marketing Jeff Humphrey explained. “It was almost a year after opening the new facility when we finally decided to incorporate Furman products into the racks to deliver advanced surge protection and uninterruptible power supply (UPS) backup.”

The company installed the BlueBOLT-enabled Furman F1500-UPS, Furman P8 PRO-C and Furman M-8Lx power conditioners and a Furman voltage regulator into the racks of four live demo stations showcasing sound reinforcement, recording, contracting, and mobile DJ products. The room comes equipped with the top 10 hottest selling digital consoles, a complete QSC line array speaker system as well as five other major speaker brands, a broad range of lighting products and a full complement of mics and backline equipment to simulate a live sound environment. In the room’s FOH racks, four APB- DynaSonic MixSwitches are used in conjunction with two Presonus Central Stations which allow seamless switching while auditioning the various consoles and speaker systems, all of which is protected and conditioned by Furman. 

Kris Landrum, Engineer & Sales Team Member at Sound Productions

“Going into this project, we were very careful in the design,” Humphrey continued. “We wanted the demo room to operate seamlessly, and be an active tool for our sales team and clients rather than a constant work-in-progress hindrance I’ve seen in so many other facilities. I have witnessed many failed demos; you walk into a room and only half of the equipment is patched or even operational. We wanted to change that typical experience and set expectations higher, so we built a system that does not require any patching or un-patching. It takes little effort to test any given product, in any configuration even down to a specific component.”

This system set-up is extremely beneficial since Sound Productions allows customers to come in and demo products during normal business hours. With this policy, they need to make sure everything is working 100 percent of the time. “My right-hand-man, Kris Landrum (pictured above), arrives early every morning to run all of the diagnostics, prior to opening our doors,” Humphrey added. “He ensures everything is fully operational before he settles into his sales position, so customers can walk in at any given time to see, touch and hear the exact equipment they want at a time that is convenient for them.”

Additionally, since the system is running through the BlueBOLT-enabled Furman f1500-UPS, the Sound Productions team can monitor their system through the cloud-based power, energy, and network management platform from anywhere in the world. BlueBoLT allows them to remotely reboot connected equipment in order to address a myriad of common system issues, so Landrum can fix menial system disruptions prior to walking through the demo room’s door. “We’ve successfully used the BlueBOLT function on mobile devices and local computers and found it to be seamless and very intuitive,” Humphrey stated. 

Sound Productions’ value-add business model doesn’t stop with daily demos. The company offers free monthly educational workshops with content based on new technology, industry trends and customer demand. Workshops and lectures are presented by leading manufacturer representatives and industry professionals such as Ken “Pooch” Van Druten, Bo Brinck and legendary FOH engineer, Buford Jones to name just a few. “Educating customers is our mission; educated customers buy with confidence. They purchase the right gear for their given applications and are happier in the long-run,” Humphrey concluded. “Our new facility and the workshops we offer provide a one of a kind experience for our customers.”

Gefen Becomes Part of Core Brands, Strengthening Portfolio of Solutions Offered to Growing Dealer Network

In a move designed to strengthen the synergies that already exist between the two organizations, Core Brands and Gefen today announced that, effective immediately, Gefen will join the Core Brands family of leading solutions offered to its growing network of residential and commercial integrators and installers.  The announcement was made by Core Brands President Joe Roberts and Gefen President Tony Dowzall. 

“As a leader in digital connectivity and innovator of A/V signal processing solutions for commercial and residential applications, Gefen is a natural addition to the existing portfolio of Core Brands solutions,” Roberts said today.  “Backed by an incredible heritage of groundbreaking practical innovation, Gefen provides intuitive connectivity products and solutions that bridge the gap between rapidly advancing technology and real-world applications. All of us at Core Brands look forward to collaborating with the Gefen team to become even stronger, well-rounded industry leaders. The incorporation of Gefen into the Core Brands family is going to expand the range of options we offer our customers and make it easier for them to transact more of their business through a single solutions provider.”

Amplifying these points, Dowzall stressed that Core Brands and Gefen have long enjoyed a close relationship as part of the same organizational structure inside Nortek. “Our two companies know each other well and complement one another in many important ways – both in terms of key industry verticals and common sales partners. This really is a perfect fit of philosophies, culture and values that are focused on a shared mission — delighting our customers with exceptional service and solutions.”

The integration of Gefen within Core Brands will also result in larger sales opportunities for many Gefen product lines, Dowzall emphasized. “In addition, because we will be part of a larger company with a greater amount of functional leverage, we will be better able to serve our customers at an even higher level.”

Niles Auriel Multi-Room Audio Controller Provides Homeowner With Simple First Step Toward Whole-Home Automation

Like a lot of homeowners, Robert Burghart stepped into home automation as he would into unknown waters – one toe at a time. In his previous home, he started small with a basic control system but quickly learned the limits of his choice when he couldn’t connect his Sonos system and his surveillance cameras. So when he moved in to a larger home, he knew his previous control system wouldn’t cut it. His electronics integrator, Joe Abramo of Custom Automated Solutions, told him that a six-source six-zone Niles Auriel multi-room audio controller would let him use his Sonos Connect as a streaming source so he wouldn’t have to keep the Sonos system entirely separate. When Abramo described how Auriel also would integrate the Burghart’s home theater and their NAS drive with some 900 GB of their own music—and provide an easy upgrade path to automate the whole home with an ELAN entertainment and control system—his client was sold.

“With the Niles and ELAN systems in Robert’s new home, there really are no limits,” Abramo explained. “Before automating his entire home, Robert wanted to start small, so we only installed the theater and audio controls, where Niles’ Auriel system really shines. He became acclimated to the system extremely quickly and was enthusiastic about scaling up with ELAN. We’ve already integrated his climate controls, security, surveillance cameras, TV and video, lighting, garage doors and driveway gates since the initial installation.”

Working on a time crunch, the initial audio system was just as easy to install as it is to use. “Just a week prior to the homeowner’s move-in date, we began the installation process of the Niles Auriel system,” Abramo continued. “It literally took 30 minutes to install and 5 minutes to program right from my iPad. Auriel is probably the easiest whole-home audio solution to install currently on the market. That helped get the system up and running quickly, and cut down on the man-hours and installation cost. For subsequent installations, I’m confident anyone on my staff will be able to program the Auriel system.”

ELAN was the perfect choice to integrate all of the systems, especially the audio. “We have a guest house and a racecar garage, and I can control that alarm system separately from the main home,” Burghart explained. “The best thing about the ELAN system is that everything is on one app that I can access anywhere in the world. We have it set up so the climate controls use less power when we arm the security system upon leaving the house. Then, I can turn it back to my desired level before I leave work, so it’s ready when I get there. That’s really important in the hot Arizona climate. I’ve also used the app while away to open the gate and garage doors for repairmen and even to check the cameras. I can even check in on the dog when no one is home!”

Having access to every function from a single app was a major selling point for Burghart. With his old system, he would have to use separate apps to access his sound and security systems. This became a hassle very quickly since he was using both every day. Now, everything has the same control scheme through the ELAN g! app, making the entire system incredibly simple. According to Burghart, even his 4-year-old daughter can use it.

“She really only needs it to turn on the movie Frozen, but she can do it,” he joked. “Just as all other youngsters today, she learns technology very quickly. After always wanting our phones and tablets, we ended up giving her an old iPad. Now, she loves going into the cameras and seeing herself on the screen.”

But all of this electronics wizardry isn’t what he praises most. If you ask him what the most essential aspect of his installation was, he’ll tell you it’s the human element.

“The key is having a good AV/security expert you can trust,” he said. “Joe showed me things I never knew existed, and it really opened my eyes to all the possibilities of home automation. I used to be someone who went to Costco for security cameras and Best Buy for a Sonos system, but having Joe put everything together the right way and show me how much more can be done was a home-altering moment. He was referred to me by a friend, and now he’s worked with four or five of our friends because he really knows what he’s doing and provides great service whenever we have any trouble.”

Some special additions to the system include a strobe effect on some of the lights if there is a security incident so police can quickly identify the correct house, a timer so the gate closes after a few minutes of inactivity, an event trigger so the lights automatically turn on when they disarm the security system after entering the home, and a theater favorite where the lights dim as soon as you select a source and the video starts playing.

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Mandeville Beer Garden Focuses On The Details With The ELAN Control System

Launching a restaurant is often a sink-or-swim moment. It’s stressful, exciting and demanding, so any help keeping things organized and flowing smoothly is essential. Just ask Rebekah Gelvin, the proud owner and operator of the new Mandeville Beer Garden in Sarasota, Florida. With 30 draught beers, 150 bottles and a classic beer garden-style food menu, the last thing the staff wants is to have to remember tricky procedures for operating TVs, stereos and other utilities on site.

As the city’s first-ever beer garden, Gelvin knew it might be popular, but was pleasantly surprised at the community’s overwhelming response. Luckily, she thought ahead and outfitted the establishment with advanced technologies designed to lighten the load for her and the staff, centered around an ELAN control system that automates the audio, video, lighting, surveillance cameras and HVAC.

“It’s nice not to worry about turning things on and off,” Gelvin said. “It might seem like a little detail, but there are hundreds of little details that we need to nail every day, so anything that checks a couple items off the list is a big help. As far as grand openings go, ours has been wildly successful, but that does mean that the staff can sometimes be racing around to keep every customer happy. In that environment, giving the bartenders the ability to change TV channels or turn up the music from their personal smartphones is a big help. It saves time and frustration, and even attracts the customers’ attention when they ask how we did that.”

Automating the utilities of the beer garden was a core consideration during construction, according to Mark van den Broek, owner of the Sarasota-based electronics integration firm Smarthouse Integration.

“Technology is basically a given for a modern bar or restaurant, and Rebekah knew that going in,” van den Broek said. “But where legacy owners might see TVs and speakers as the end-all be-all, she recognized that more could be done to simplify operations and free up staff to attend to customers quicker and more effectively. In addition, the energy savings can be considerable. For instance, the beer garden’s lights, TVs, and speakers all automatically turn on 30 minutes before opening and off 30 minutes and after closing. This eliminates the need for a worker to be responsible for these duties, and ensures that it always happens. Even if someone did turn on a light after closing, Rebekah can see that and turn it off using the ELAN g! mobile app on her smartphone or tablet.”

In addition to the automated on/off settings, van den Broek worked closely with Gelvin to create a smart lighting timeline that self-adjusts the lighting levels throughout the day to match ambient light. Combine that with an intelligent HVAC schedule, an integrated security system, 10 IP surveillance cameras and three separate zones of audio and video, and it’s clear the ELAN control system plays an essential role in the beer garden’s operations. It even gives the staff instant control over the beer garden’s functions through their mobile phones.

“Another thing we knew going in is that every customer wants WiFi. They want to take pictures, upload them, search for our beers on apps and be as connected as they are at home,” Gelvin added.

To satisfy this insatiable desire to be connected at all times, van den Broek installed Luxul networking equipment to provide a private network for the staff and a public network for customers. To keep customers informed of specials and restaurant info, two commercial LG display panels show special info and menus as well as TV programming through digital signage software.

The installation includes a variety of indoor and outdoor speakers from JBL and SpeakerCraft with Niles and Crown amplification, all distributed through the ELAN system. Each audio and video zone can be controlled independently from the ELAN mobile app or a 7-inch ELAN touchscreen mounted behind the bar. To keep all the equipment running smoothly and reliably, van den Broek utilized the Panamax MB4315-Pro Power Manager to deliver clean, consistent and protected power.